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Service Request Form

For Existing PayMate Merchants Only

NOTE: * Required Fields

Please choose from any of the following request/s:

PayMate Solution

* An AUB Settlement Account is required for this facility

Click here to download the PayMate Botty Social & Web Commerce Enrolment Sheet
* An AUB Settlement Account is required for this facility

Operational / Technical / Settlement Concerns

* Click here to download the AUB PayMate New Outlets Sheet for you to accomplish

Promotions / Campaigns / Marketing Related Concerns
AUB Credit Card

* Applicable only if you are currently accepting card transactions via POS/E-Com

Contact No. Format

  • Mobile No: (Country Code)Network Code-Number : E.G. (63)917-#######.
    -minimum of 11 digits
  • Work No: (Country Code)Area Code-Number : E.G. (63)2-#######.
    -minimum of 10 digits

 AUB PayMate

 AUB PayMate

 aub.paymate

 aub.paymate

aub-paymate@aub.com.ph

aub-paymate@aub.com.ph

 (+632) 8282-8888

Back to AUB Website

Back to AUB Website

For inquiries, concerns and complaints, you may contact AUB Customer Care through Customer Service Hotline (632) 8282-8888 or send an email to customercare@aub.com.ph.

AUB is regulated by the Bangko Sentral ng Pilipinas.
https://www.bsp.gov.ph

AUB PayMate v2.0.4